Enabling the Oliver Bonas CRM team to drive omnichannel customer engagement

Sinéad O’Callaghan, CRM & Marketing Automation Lead at Oliver Bonas

Oliver Bonas is an independent British lifestyle store, operating as an omnichannel business internationally online and across 90+ stores. We have developed our own take on fashion and homeware, becoming an authority on design and building strong relationships with our customers. We work with Voxwise to create truly personalised experiences for our customers across multiple channels, enabling us to deliver faster and adding expert technological experience to our team. Together, we can achieve our CRM and marketing automation goals.