Implementing customer engagement technology across 6 brands, 10 markets & omnichannel

Maarten Cavé, Head of Digital at Kamera Express

Engaging customers and going digital is key part of Kamera Express strategy. The unique challenge for Voxwise was to navigate our complexity. We not only operate across 10 markets, 6 brands and in multi-language setting, but we combine several business models – services and retail – and operate in the omnichannel. Voxwise has managed to setup the customer engagement tech in our complex business landscape with ease, at fast pace. We value their tech expertise, CRM know know-how and communication that is always to the point.